Frequently Asked Questions

  • How do I declutter my home when it feels overwhelming? 

    Most homeowners call us because they don’t know where to start — that’s completely normal. Declutter My Home breaks the project into manageable steps and guides you through each decision. Our Declutter Crew handles the sorting, lifting, and removing so the process feels calm, structured, and achievable.

  • What is the fastest way to declutter a whole house? 

    The fastest way is to bring the right-size crew for the amount of clutter. We send a team that can make progress quickly and safely, allowing most homes to be decluttered in a single session or a short series of sessions. Working alone can take weeks or months — working with us speeds up the entire process. 

  • Is it better to hire a professional to help declutter my home? 

    If clutter feels overwhelming, emotional, or physically too much to tackle alone, hiring a professional decluttering service makes a huge difference. We provide structure, support, and efficiency, and we handle the physical work of sorting, removing items, packing, and clearing the home so you don’t have to do it on your own.

  • When should you declutter before putting your house on the market?

    Ideally, declutter 4–6 weeks before your listing date to allow time for donation pickups, packing, and staging prep. This timeline gives you breathing room to make thoughtful decisions about what to keep, sell, or donate. Starting early also reduces last-minute stress and ensures your home photographs well.
  • What does a professional declutterer actually do? 

    Declutter My Home helps you sort through belongings, decide what stays, pack what you’re keeping, and remove what’s no longer needed. We clear trash, recycling, and donations, and leave your home cleaner, lighter, and easier to live in. For home sellers, we also make the space photo-ready. 

  • How much do decluttering services cost?

    Pricing depends on the size of your home, the amount of clutter, and how many crew members are needed. We provide a clear, upfront estimate based on photos, a video call, or an in-person visit — no surprises.

  • Do you offer decluttering services near me in Richmond, VA? 

    Yes — Declutter My Home serves Richmond, VA and surrounding areas. We work with homeowners, busy families, downsizers, seniors, and home sellers across the region.

  • How do I get rid of excess stuff without feeling guilty? 

    Many clients feel guilt, stress, or uncertainty when letting things go. We help you make decisions at your own pace and offer calm, judgment-free support. You never have to part with anything you’re not ready to. Items you release are handled with care through donation, recycling, or disposal. 

  • What should I declutter before selling my house? 

    The first step is removing personal items, visual clutter, and anything that makes rooms feel crowded. We help you edit every space so the home looks cleaner, larger, and more appealing for photos. We also pack as we go, leaving only essentials and items needed for staging. 

  • What happens to items that can't be donated in Richmond?

    Items that aren't accepted by donation partners are recycled whenever possible or responsibly disposed of as a last resort. Our goal is to keep as much as possible out of landfills while ensuring your home is cleared efficiently. We handle all hauling, recycling coordination, and disposal logistics for you.
  • Can you help declutter and pack at the same time? 

    Yes — packing is part of our process. As we declutter, we pack items you’re keeping and remove the ones you’re not. This reduces stress and makes moving day significantly easier. 

  • What happens to the items I decide to let go of? 

    We handle the removal for you. Trash and recycling are cleared out, and donations are delivered to local Richmond partners whenever possible. You don’t have to lift or transport anything. 

  • Do I need to clean or organize before you come? 

    No — please don’t! We prefer to see your home as it truly is so we can create a clear plan. There is no cleanup or prep required before our arrival.

  • How long does decluttering a home usually take? 

    How long does decluttering a home usually take? Most projects are completed in a few hours to a full day with the proper-size crew. Larger homes or homes with significant clutter may take multiple sessions. We give you a realistic timeline during your estimate. 

  • Will you make me throw things away? 

    Never. You make all final decisions. We guide, suggest, and support you — but nothing leaves your home unless you say so. 

  • Can you declutter my home if I’m embarrassed or don’t know where to start? 

    Absolutely. Most of our clients feel this way at first. Our process is confidential, respectful, and judgment-free. We’ve seen everything — and we’re here to help you make progress, not to judge your space. 

  • What should I declutter first when getting my home ready for photos? 

    Start with surfaces, personal items, closets, and any areas that appear crowded. We help you remove, pack, and simplify each room so your home looks spacious and clean for photography and showings.